KUALA LUMPUR, Sept 12 -- Startek Inc, a technology-enabled business process outsourcing (BPO) solutions provider recently bagged the Frost & Sullivan ‘Malaysia BPO Service Provider of the Year Award’ 2019.
Having received the award for four years, Startek has been recognised for its world-class operations and commitment to provide extraordinary customer experiences across Asia Pacific markets.
Startek president and global chief executive officer, Lance Rosenzweig said: “Malaysia is an important growth market for Startek and we are excited about our future in the region as we enable our clients across Asia to easily scale and grow their businesses.”
Startek Malaysia provides multi-channel and multi-lingual Customer Experience Management services across domestic and international markets, including Singapore, Japan, Korea, Thailand, Indonesia, Australia, North America and the Far East.
The recipients of the annual Frost & Sullivan Malaysia Excellence Awards were based on in-depth research conducted by Frost & Sullivan analysts.
The nominated companies were evaluated based on actual market performance indicators including revenue growth; market share and growth in market share; leadership in product innovation; marketing strategy; and, business development strategy.