CLIENT'S CHARTER
BERNAMA IS COMMITTED TO THE PRINCIPLES OF CUSTOMER FIRST, SERVICE NOW!
All clients will receive prompt, friendly, and fair and equitable service in line with the New Malaysia.
A customer complaint will be resolved within 24 hours.
Complaint on news reporting error will be rectified within 1 hour.
The interest and welfare of BERNAMA staff and stakeholders will always be preserved.
All clients will receive prompt, friendly, and fair and equitable service in line with the New Malaysia.
A customer complaint will be resolved within 24 hours.
Complaint on news reporting error will be rectified within 1 hour.
The interest and welfare of BERNAMA staff and stakeholders will always be preserved.
