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KUALA LUMPUR, Jan 9 -- Owners who rent out their homes and commercial premises can change the electricity account name to their tenants' names by performing Change of Tenancy (COT) during the rental period, to help keep the accounts organised and protect landlords' rights.
Tenaga Nasional Bhd chief retail officer Datuk Megat Jalaluddin Megat Hassan said changing the name of the account owner to the tenants allows the latter to be fully responsible for their electricity consumption and bill payment.
“Premise owners can still monitor tenants’ monthly payment and usage patterns over time through the myTNB application and portal.
“TNB makes it easy for customers to apply for COT on the myTNB portal at www.mytnb.com.my or by visiting the nearest Kedai Tenaga,” he said in a statement today.
Meanwhile, on the complaints on premise owners burdened with tenants’ bills upon discovery of TNB’s installation and meter tampering by bitcoin cryptocurrency operators, Megat said the name change option reduces the risk of owners having to settle tenants’ defaulted bill payments.
“We are always open to meeting our customers for further clarification and discussion,” he added.
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