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TM opines investments in technology, people-technology, processes pivotal to prevent data breaches

12/05/2022 08:48 PM

KUALA LUMPUR, May 12 (Bernama) – Telekom Malaysia (TM) opines that stringent enforcement of legislation that the government has come up with relating to cybersecurity, privacy and data sovereignty as well as investments in technology, people-technology and processes is pivotal to prevent data breaches.

Its Chief Information Security Officer Raja Azrina Raja Othman said the challenge lies in ensuring service providers, particularly those who are serving the government and organisations that are closely-linked to the government, invest in security to avoid data leaks.

“This is essential when we want to adopt or enforce data sovereignty and beyond government of course there will be impact to investments (into the country) but technology will evolve and the cost of ownership in deploying such solutions will make it more affordable in the future.

“We have to weigh and always adopt security and compliance based on our risk appetite, as it really depends on the key objectives of businesses and if we’re serving critical organisations and government institutions, then definitely we need to invest in such solutions,” she said at the ‘Digital Age:Embracing Technology, Preserving Data Sovereignty’ webinar today.

Raja Azrina was one of the panellists in the half-day webinar which was organised by the Malaysian Digital Economy Blueprint (MyDigital), Huawei Malaysia and Institute of Strategic & International Studies (ISIS) Malaysia.

She said TM is committed to comply with government requirements and also international standards that are relevant for security, privacy and data sovereignty to remain competitive and to ensure TM is able to serve large enterprises and critical organisations within the nation as these commitments require investments and enforceability, supported by people-technology processes. 

“Any legislation that comes into play, we (Malaysia) need to consider in terms of future-proofing legislation in which it provides a platform for check and balance of the (technology adoption) maturity and enforceability level. Any laws or regulations trickle down into backline process enforcement technology, otherwise it’s just not effective,” she said.

She said reviewing the development of any legislation is equally important as to learn from other industry experts.

Raja Azrina said Malaysia can learn from the United States (US) and the European Union (EU) who have embarked in security, privacy and data sovereignty tests and trials such as the US Federal Risk and Authorisation Management Programme (FedRAMP) which governs the cloud policy on government data and the General Data Protection Regulation (GDPR) by the EU and how they protect cross border data. 

“These guidelines have gone through several tests and trials and it is something that we should quickly learn from and come out with something that fits our (Malaysian) needs,” she said.


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