CGS Elevates John Samuel to Chief Operating Officer to Further Enhance Client Service and Drive Operational Excellence

NEW YORK, Nov 26 (Bernama) -- Computer Generated Solutions, Inc. (CGS), a global provider of software applications, enterprise learning, customer experience and business process outsourcing services, today announced that John Samuel has been promoted to Chief Operating Officer (COO). The appointment reflects CGS’s continuing commitment to operational excellence within the company -- and in service to its blue-chip clients. Clients trust CGS to design, implement, and optimize core business functions, like learning and development, supply chain management, and customer service, allowing them to outpace their competition with greater focus on their own core competencies.

"John's appointment to COO will mark an inflection point in CGS’s forty-one-year history," said Phil Friedman, CGS founder and CEO. "CGS was founded as a technology company and innovation has been core to our success over the years. Our clients trust us to deliver the right combinations of technology, people, and processes to drive their growth. John has a sure footing across all three vectors and is the perfect leader to take our business to new heights. I am particularly excited by John’s vision for integrating AI into our products, services, and operations.”