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BUSINESS • 17/01/2025 11:30 AM

Meltwater Becomes First In Industry To Earn ISO 42001 Certification 

KUALA LUMPUR, Jan 17 (Bernama) -- Meltwater, a global leader in media, social and consumer intelligence, has made history as the first company in its industry to receive ISO 42001 certification for the responsible development and use of artificial intelligence (AI) systems.

ISO 42001 is the world’s first AI management system standard for organisations that have established a robust framework for managing risks and opportunities while meeting the highest standards of information security and privacy.

Its Chief Technology Officer, Aditya Jami said this milestone in the company’s AI journey demonstrates its ability to scale AI systems while maintaining the highest levels of governance and security.

“Building upon our ISO 27001 and 27701 certifications, this new standard demonstrates our proactive approach to AI management and risk mitigation,” he said in a statement.

The certification validates Meltwater's commitment to responsible AI governance through strict policies and procedures, ensuring transparency, accountability, and customer data protection. It also highlights the company’s dedication to maintaining high standards in AI technology, such as its advanced AI engine.

For Meltwater’s customers, this certification assures them that their data is being handled with the utmost security. In an era of increasing data privacy concerns, ISO 42001 confirms Meltwater’s proactive stance on security, risk management, and customer-centric AI development.

Achieving this certification required a thorough evaluation of Meltwater's information security policies, risk management strategies, and operational procedures. The rigorous assessment showed that Meltwater exceeds the expectations set by ISO standards, strengthening its ability to tackle security threats and continually improve its practices.

Meltwater's achievement of the ISO 42001 certification underscores its commitment to delivering exceptional value to its customers while prioritising its security and privacy, further establishing its leadership in the media intelligence industry.

Customers can access certification details and other security-related information through Meltwater’s new Trust Center, a dedicated platform for compliance documentation and frequently asked questions (FAQs).

-- BERNAMA

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