Duck Creek Billing Enhances Member Experience With Real-Time Insights At PURE

KUALA LUMPUR, Aug 6 (Bernama) -- Duck Creek Technologies, a global intelligent solutions provider for the insurance industry, announced that PURE Insurance has upgraded to the latest version of the Duck Creek Billing platform.

In a statement, Duck Creek said the upgrade would enable PURE Insurance to enhance operational efficiency and financial management and deliver a more seamless billing experience for its members.

Duck Creek Technologies Chief Operating Officer, Chris McCloskey said the company was proud to support PURE in modernising its billing processes and elevating its service to members through the upgraded system.

“PURE Insurance is a valued long-time customer, known for consistently delivering an outstanding service experience,” he said.

Meanwhile, PURE Insurance Vice President, Finance Divisional Information Officer, Meenakshi Rungta said the enhanced platform strengthens existing capabilities by improving billing operations and supporting a more intuitive user experience.

“Upgrading to the latest Duck Creek Billing solution is a strategic step that reinforces our commitment to delivering exceptional service to our members,” she said.

PURE Insurance is a member-owned insurer catering to successful and responsible families in the property and casualty (P&C) and general insurance markets.

Duck Creek Billing is a software as a service (SaaS) solution designed to automate invoicing, premium collection and payment processes, while providing flexibility in billing options and configurations.

-- BERNAMA