8x8 Wins Asian Telecom Awards 2026 For SMS Fraud Protection
KUALA LUMPUR, March 3 (Bernama) -- Global business communications platform provider, 8x8 Inc has won the Cybersecurity Initiative of the Year – Singapore award at the Asian Telecom Awards 2026 for its 8x8 Omni Shield real-time short message service (SMS) fraud mitigation solution.
According to a statement, the award recognises 8x8 Omni Shield for helping enterprises detect suspicious messaging traffic patterns and reduce financial exposure as SMS-based fraud and artificial traffic inflation continue to rise globally.
“This recognition reflects our focus on delivering embedded protection capabilities that allow businesses to safeguard their messaging channels without significantly adding technical complexity or introducing major external dependencies,” said 8x8 General Manager, CPaaS, Sylvain Chaperon.
The solution embeds fraud detection controls directly into 8x8 Connect, a component of the 8x8 Platform for CX, enabling organisations to monitor messaging activity, identify anomalies and take immediate action through a unified, no-code interface without disrupting legitimate communications.
During early-stage deployments, 8x8 Omni Shield identified more than 85 per cent of fraudulent SMS traffic while maintaining reliable message delivery for authorised communications.
The solution also supports operational teams with configurable alerts, automated suspension controls and traffic visibility tools to help reduce response times during active threat scenarios.
The 8x8 Omni Shield forms part of 8x8’s broader security framework supporting the 8x8 Platform for CX. The framework integrates with identity verification workflows to strengthen authentication processes and mitigate risks such as unauthorised account access and one-time password exploitation, while also supporting mobile network-based authentication to reduce exposure to SIM-swap fraud.
The Asian Telecom Awards recognise telecommunications providers across the Asia-Pacific region for innovation, infrastructure development and contributions to advancing secure digital communications.
-- BERNAMA