ITC Infotech, InsureMO Form Alliance To Drive Agentic AI Modernisation In Insurance 

KUALA LUMPUR, May 19 (Bernama) -- ITC Infotech, a global technology services and solutions provider, and InsureMO have formed a strategic alliance to help insurers accelerate modernisation through agentic artificial intelligence (AI), initially targeting markets in the Middle East, Africa and India.

The partnership combines ITC Infotech’s K-Fabric agentic AI framework with InsureMO’s insurance infrastructure platform, which comprises more than 2,500 application programming interfaces (APIs) covering policy, claims, underwriting, distribution and product configuration.

ITC Infotech Chief Executive Officer, Manas Chakraborty in a statement said insurers in high-growth markets are seeking faster transformation with lower risk and cost.

Meanwhile, InsureMO Chief Revenue Officer, Rajat Sharma said the partnership would provide insurers with a pathway from AI strategy to production deployment without disrupting existing systems.

The alliance is aimed at helping insurers modernise operations and launch new products more quickly without replacing existing core systems. InsureMO’s API layer will operate alongside legacy systems, while ITC Infotech’s AI agents automate processes traditionally requiring extensive manual configuration and integration work.

Under the collaboration, the firms will jointly develop AI-driven insurance solutions focused on intelligent underwriting, automated product configuration and claims workflow automation.

ITC Infotech will also establish a certified InsureMO practice, with engineers trained on InsureMO’s platform architecture and API framework, while its Digital and AI Experience Centres in Bengaluru and Kolkata, together with its AI Studio in Pune, will serve as co-innovation hubs for development and client validation.

The alliance takes immediate effect, with joint go-to-market activities planned across the Middle East, India and Africa in 2026.

-- BERNAMA