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8x8 CPaaS API Customer Interactions Surge 43 Pct YoY With AI-powered Engagement

KUALA LUMPUR, March 19 (Bernama) -- Integrated CX platform provider, 8x8 Inc has announced that the strong desire for personalised, artificial intelligence (AI)-powered self-service engagement options and channels is driving increased customer interactions across 8x8 communications platform as a service (CPaaS) application programming interfaces (APIs).

Foreign Workers' EPF Contribution A Game Changer To Retain Workforce And Hire More Local Talent

By Nur Athirah Mohd Shaharuddin & Fatin Umairah Abdul Hamid

KUALA LUMPUR, March 19 (Bernama) -- Foreign workers' mandatory Employees Provident Fund (EPF) contribution will benefit Malaysia’s economy over the long term as employers will favour hiring more local talent as costs increase.

Canada Ramping Up Efforts To Expand Trade And Investment, Including With Malaysia -- Envoy

KUALA LUMPUR, March 19 (Bernama) -- Canada is intensifying its efforts to broaden its trade and investment footprint, including strengthening ties with Malaysia and seeking to penetrate new markets, said High Commissioner of Canada to Malaysia Jodi Robinson.

EVE Energy’s Phase 2 Expansion To Create Over 1,000 Jobs – MIDA

KUALA LUMPUR, March 17 (Bernama) -- EVE Energy Co Ltd’s (EVE Energy) Phase 2 expansion will create over 1,000 jobs, underscoring its commitment to Malaysia’s economic growth, the Malaysian Investment Development Authority (MIDA) said.  

MAHB Tightens Wildlife Smuggling Checks At KLIA

KUALA LUMPUR, March 17 (Bernama) -- Malaysia Airports Holdings Bhd (MAHB) has reaffirmed its commitment to tackling wildlife smuggling at Kuala Lumpur International Airport (KLIA) through tighter security measures and closer cooperation with enforcement agencies.  

Govt Support Crucial To Accelerate AI And IoT Adoption – Expert 

KUALA LUMPUR, March 16 (Bernama) – Government support is vital in speeding up the adoption of artificial intelligence (AI) and the Internet of Things (IoT), said IoT industry expert Dr Mazlan Abbas.

CIP’s Fifth Flagship Fund Exceeds 12 Bln Euros Target 

KUALA LUMPUR, March 14 (Bernama) -- Copenhagen Infrastructure Partners (CIP) announced that its fifth flagship fund, CI V, has surpassed its target size of 12 billion euros at final close, reflecting strong investor interest in large-scale greenfield energy infrastructure investments. (1 Euro = RM4.80)

MADANI Digital Trade: A Game Changer For SMEs To Benefit From Technologies -- Tengku Zafrul 

KUALA LUMPUR, March 13 (Bernama) -- The MADANI Digital Trade (MDT) could be a game changer, enabling small and medium enterprises (SMEs) to benefit from technologies such as big data and analytics, cloud computing and artificial intelligence.

Menlo Security, Google To Simplify Zero Trust Access For Enterprises

KUALA LUMPUR, March 13 (Bernama) -- Menlo Security, the pioneer of browser security, has expanded its partnership with Google to simplify Zero Trust Access for enterprises that need to support both managed and unmanaged devices.

Investment In Sapura Energy By MDH To Repay Local Vendors - PNB

KUALA LUMPUR, March 12 (Bernama) -- The investment by Malaysia Development Holding Sdn Bhd (MDH) in Sapura Energy Bhd (SEB) will be exclusively used to repay local vendors, without benefitting any existing SEB shareholders or financial creditors, said Permodalan Nasional Bhd (PNB).

Observo AI, SiS Technologies Ink Deal To Meet Singapore's Data Pipeline Demands

KUALA LUMPUR, March 12 (Bernama) -- Observo AI, a leader in artificial intelligence (AI)-powered telemetry data pipelines, has entered a strategic distribution partnership with SiS Technologies, a premier value-added distributor in Singapore.

Salesforce Invests US$1 Bln In Singapore To Drive AI, Digital Transformation

KUALA LUMPUR, March 12 (Bernama) -- Salesforce, a global leader in artificial intelligence (AI)-powered customer relationship management (CRM), has announced a US$1 billion investment in Singapore over the next five years with the goal of accelerating digital transformation and Agentforce adoption. (US$1=RM4.40)