Civil Aviation Authority of Malaysia (CAAM) principal assistant director Al Faruqi Nasseri

ucked away behind the scenes and high above the ground, the role played by a group of unsung heroes is just as crucial as that of pilots, if not more stressful. Though they are often not heard about frequently and oblivious to the millions of passengers who fly daily, they too maintain the highest standards of safety in assisting an aircraft to fly to and from any destination. Guiding pilots and aircraft to land and take off safely without incident also belong to another calibre of dedicated people - air traffic controllers (ATCs).

Tucked away behind the scenes and high above the ground, the role played by a group of unsung heroes is just as crucial as that of pilots, if not more stressful. Though they are often not heard about frequently and oblivious to the millions of passengers who fly daily, they too maintain the highest standards of safety in assisting an aircraft to fly to and from any destination. Guiding pilots and aircraft to land and take off safely without incident also belong to another calibre of dedicated people - air traffic controllers (ATCs).