GENERAL

Bank Muamalat Provides Flood Relief Support For Affected Customers

24/11/2025 05:23 PM

KUALA LUMPUR, Nov 24 (Bernama) -- Bank Muamalat Malaysia Berhad is extending special flood relief assistance to affected individual and business customers, including a financing moratorium of up to six months and complimentary replacement of debit and credit cards.

Its president and chief executive officer Datuk Khairul Kamarudin said as a fully Islamic banking institution based on the values ​​of compassion and social responsibility, Bank Muamalat remains committed to supporting customers impacted by floods in various areas.

“Bank Muamalat is deeply concerned about the hardships faced by our customers and hopes that this special assistance will help ease their burden,” he said in a statement today.

Khairul said that affected customers may apply through the Service Request Form (SRF), which can be downloaded from the bank’s website at www.muamalat.com.my before submitting the required supporting documents via email to bantuanbanjir@muamalat.com.my.

“Proactive steps will be taken to ensure that the documentation and approval process is simplified,” he added.

For further information, customers may contact the Customer Service Centre at 03-2600 5500, or visit the Bank Muamalat website or head to the nearest branch.

-- BERNAMA

 

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