iFLYTEK Unveils Virtual Human Solutions At Singapore Event

KUALA LUMPUR, April 10 (Bernama) -- iFLYTEK, a global leader in intelligent speech and AI technologies, has unveiled its lineup of virtual human technologies at the GITEX ASIA 2026 in Singapore, drawing strong interest from visitors across the exhibition floor.

Powered by its integrated artificial intelligence (AI) infrastructure, the virtual humans are capable of perceiving, interacting, and delivering services in real-world environments.

“Our virtual human technologies are built to integrate into real service scenarios across industries. They help organisations deliver efficient services while making human-AI interaction more natural and accessible in everyday work and life,” said its Vice President, Vincent Zhan.

At the two-day event, iFLYTEK in a statement highlighted GuideX, its intelligent virtual human solution designed for public service environments, capable of managing the full passenger service flow in airport settings, from greeting and answering queries to check-in assistance and gate guidance.

By integrating multiple functions into a single interface, the system supports multimodal interaction, including voice, touch, and visual recognition, helping to streamline passenger journeys and improve operational efficiency.

Visual recognition includes lip movement and gesture recognition, while voice recognition features noise reduction for clearer communication. The system understands spoken queries, responds naturally, and functions as an intelligent service hub rather than a basic talking avatar.

GuideX operates as a round-the-clock service assistant in busy public environments and is also designed for use in transport hubs, hotels, retail stores, shopping malls, and exhibition venues.

-- BERNAMA