BUSINESS > NEWS

Duck Creek To Help MDA National Develops, Provides Innovative New Services 

07/11/2024 04:13 PM

KUALA LUMPUR, Nov 7 (Bernama) -- Duck Creek Technologies has been selected by MDA National (MDAN), an Australia-wide medical defence organisation, to deliver their new policy administration, policyholder portal, billing and next-gen analytics and insights solutions.

Duck Creek’s platform will help MDAN develop and provide innovative new services, improved member self-service and enhanced data-driven risk management capabilities, allowing them to increase the support and protection offered to their growing medical practitioner member base, in turn strengthening the medical care available to communities.

“We look forward to being a strategic technology partner to MDAN as they deliver new and innovative offerings that meet and surpass the evolving needs of Australia’s medical professionals.

“Duck Creek continues to meet the needs of our partners and customers by delivering mission critical insurance SaaS technology to key medical indemnity and general insurers in Australia and the rest of the world,” said its Managing Director of APAC, Christian Erickson in a statement.

Meanwhile, MDAN Chief Executive Officer, Ian Anderson said: “Transforming our technological capability through our partnership with Duck Creek will significantly enhance our ability to deliver on our purpose of supporting and protecting members whilst promoting good medical practice, leading to a successful and sustainable future.”

Duck Creek’s cloud-based OnDemand platform will replace MDAN’s legacy system to improve the ease of doing business for both members and staff, increase speed of change, and help create a more agile and innovative service-led model.

Furthermore, Duck Creek’s solutions were preferred due to their out-of-the-box capabilities, reusable, and customisable modular architecture, user-experience led design, configurability, automation and future-proof capacity.

As the global intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry, Duck Creek’s extensive experience serving the local and international medical indemnity markets was also a significant influencing factor.

-- BERNAMA


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