KUALA LUMPUR, Nov 21 (Bernama) -- Toku, a provider of enterprise cloud communications and customer experience solutions in Asia Pacific (APAC), has successfully closed a US$5 million Series A Extension round led by Betatron Venture Group. (US$1=RM4.70)
Concurrently, the company has also established an Advisory Board to guide its strategic growth, with the appointment of Lim Hwee Hua as Chair, underscoring Toku’s commitment to strong governance and strategic insight as it scales its operations.
“We are honoured to have Lim join us as Chair of our Advisory Board. Her leadership, depth of experience, and proven strategic vision will be invaluable as we navigate this next stage of growth.
“Her appointment aligns perfectly with our mission to bring high-impact solutions to the market while establishing Toku as a leader in customer experience technology,” said Toku Founder and Chief Executive Officer, Thomas Laboulle, in a statement.
The funding, which included participation from the Hong Kong Innovation and Technology Venture Fund (ITVF) and other investors, brings Toku’s total funding to US$18 million since the launch of its operations in April 2018.
This latest capital infusion will fuel the company’s continued international expansion and advance its proprietary artificial intelligence (AI)-powered solutions in customer engagement.
The recent funding will support the ongoing development of Toku’s AI Chat and AI Voice Agent technologies, designed to deliver enhanced customer interactions across multiple languages and regional dialects.
Targeting revenue above US$30 million for 2024 and maintaining on track to reach net profitability, Toku is set to solidify its presence in APAC with this latest funding, especially through its expansion in Hong Kong, while unlocking opportunities in new regions such as South America and Europe.
By focusing on revenue growth, cost efficiency, and targeted market entry, Toku anticipates becoming cash flow positive in 2025, as it scales to meet increasing demand across these diverse markets.
-- BERNAMA
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