KUALA LUMPUR, March 5 (Bernama) -- Mavenir, the cloud-native network infrastructure provider, has signed a Memorandum of Agreement (MoA) with Tune Talk to provide a cutting-edge Cloud-Native Digital Operations Support System (OSS) and Business Support System (BSS) platform.
According to Mavenir in a statement, the cloud-native OSS/BSS platform is designed to enable Tune Talk to implement self-healing and automatic scaling capabilities, significantly improving operational efficiency.
With zero-touch operations, the platform is designed to streamline network management, reduce downtime, and enhance service reliability. Additionally, artificial intelligence (AI)-driven tools that will revolutionise customer engagement, offering hyper-personalised services tailored to individual subscriber needs.
Mavenir President and Chief Executive Officer (CEO), Pardeep Kohli expressed enthusiasm for the strategic partnership, stating that the company fully supports Tune Talk’s efforts in becoming a cloud mobile network operator.
“Our cloud-native OSS/BSS platform is designed to enable Tune Talk to operate with greater agility, efficiency, and automation, setting a new standard for digital-first telco services in Malaysia and beyond. We look forward to driving this transformation together,” he said.
Meanwhile, Tune Talk Executive Director and CEO, Gurtaj Singh Padda said this partnership with Mavenir marked a significant step in its digital transformation journey.
“By leveraging cloud-native and AI-powered solutions, we are not only optimising our operations but also enhancing our ability to deliver superior and highly personalised services to our customers.”
The announcement was made at Mobile World Congress (MWC) 2025 in Barcelona, reinforcing Tune Talk’s commitment to technological innovation and enhanced customer experience.
The implementation of this next-generation platform is expected to set a new benchmark in Malaysia’s telecommunications industry, in addition to strengthening Malaysia’s position in the global digital economy.
As digital transformation accelerates, the collaboration between Tune Talk and Mavenir is poised to redefine telco service delivery, bringing cutting-edge advancements to Malaysian consumers and the broader industry.
-- BERNAMA
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