MAKKAH, June 13 (Bernama) -- The Presidency Religious Affairs of the Two Holy Mosques has achieved another milestone in serving Muslims by introducing smart guidance robots capable of responding to religious and fatwa inquiries.
According to the Saudi Press Agency (SPA) report, the artificial intelligence robots which offer fatwa services in 11 languages, marked the latest significant advancement witnessed by the Presidency for Religious Affairs of the Two Holy Mosques.
The 11 languages used by the guidance robots are Arabic, English, French, Russian, Persian, Turkish, Malay, Urdu, Chinese, Bengali, and Hausa.
Each robot features high-definition cameras for panoramic site capture, high-clarity speakers, and advanced noise-cancelling technologies for clear sound capture as well as a high-quality microphone for clear audio transmission, the report explained.
“The robots roam the courtyards of the Grand Mosque, performing their functions. They are particularly popular among pilgrims and Umrah performers, answering their questions about rituals and other religious matters,” the report stated.
Each robot also has a 21-inch touchscreen that can be utilised for various services important to visitors to the Grand Mosque, such as guidance, direction, and religious opinions.
With four wheels for smooth movement and a smart stopping system, the report highlighted that the robot operates on a wireless network with a 5GHz speed, enabling fast and efficient data transfer, while providing fatwa services throughout the Grand Mosque.
The report also said that the initiative was part of its investment in modern technology and AI, a central pillar of its strategies to enhance the services provided to pilgrims.
“The presidency also aims to provide fatwas electronically at the holy mosques, in accordance with Islamic teachings characterised by tolerance and inclusion.
“The wise leadership greatly cares for the visitors to the two holy mosques, ensuring their comfort and developing smart services to help them,” it added.
-- BERNAMA
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