IRB Encourages Taxpayers To Use e-Services System

KUALA LUMPUR, Aug 27 (Bernama) -- The Inland Revenue Board (IRB) is encouraging taxpayers to use its e-Services system. 

Federal Territory of Kuala Lumpur IRB public relations officer, Mohammad Nasrul Izzati Zahari, emphasised that taxpayers can manage their tax affairs more easily, quickly, securely, and from anywhere via e-Services.

“It reduces your travel time and costs while providing convenient access to your records and documents at any time.

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“This is a smart move to enhance the efficiency of your financial management. Don’t hesitate to switch to IRB’s e-Services today,” he said in a statement today.

Mohammad Nasrul explained that e-Services refer to various online tax services provided by the IRB, that enable taxpayers to access these services without the need for a physical visit to IRB offices.  

“The use of IRB’s e-Services has been gradually made mandatory since Sept 1 last year to instill the elements of Awareness, Education, and Services (A.E.S.),” said Mohammad Nasrul Izzati Zahari.

“All online tax services are consolidated on a single platform, the MyTax portal, which can be accessed at www.mytax.hasil.gov.my,” he added.

Mohammad Nasrul added that MyTax includes e-Filing and ByrHASiL, and taxpayers will receive notifications if there are payments due or if they fail to submit their Income Tax Return Forms via e-Filing.

He noted that MyTax also allows taxpayers to check their travel ban status before going abroad.

“In addition, MyTax stores taxpayers' personal information, including their Tax Identification Number (TIN), details of the IRB office handling their file, and payment records such as Monthly Tax Deductions (PCB) and any outstanding tax balances.

"Taxpayers can download the MyTax app on their smartphones or tablets for convenient access. New taxpayers need to register for a TIN through e-Daftar and request a PIN from the MyTax portal. Registration can be completed via e-KYC (using a selfie) or e-CP55D (by providing the required information such as a registered email address).

He explained that existing taxpayers can access the MyTax portal using their identification card number, military number, police number, or passport number along with their password.

"If you forget your password, you can reset it using your registered email. If the email is no longer in use, a new email can be registered through the Customer Feedback Form available at www.hasil.gov.my," he said.

-- BERNAMA