Postal Forum Urges Public Vigilance Against Rising Postal And Delivery Scams

CYBERJAYA, June 23 (Bernama) -- Postal Forum, the self-regulatory industry body for the postal and courier sector designated by the Malaysian Communications and Multimedia Commission (MCMC) pursuant to the Postal Services Act 2012, today issued a public advisory calling upon Malaysian citizens to exercise heightened caution amid increasing reports of scams impersonating postal and courier service providers.

As part of its ongoing consumer protection mandate, Postal Forum is issuing this advisory proactively — recognising that public awareness is the first and most effective line of defence against fraud. Reports of fraudulent communications — including fake parcel delivery notifications, demands for bogus customs clearance fees, Cash-on-Delivery (COD) payment manipulation, and phishing links disguised as tracking updates — have been received across multiple channels, targeting consumers of all age groups through SMS, WhatsApp, and email.