Customs Trains 65 Officers In Behavioural Analysis To Detect Suspicious Passengers

KUALA LUMPUR, Jan 14 (Bernama) -- The Royal Malaysian Customs Department has trained 65 frontline officers in Neuro-Linguistic (NLP) and Neuro-Diversity Programming to enhance their ability to identify suspicious passenger behaviours.

Its director-general, Datuk Anis Rizana Mohd Zainudin said the trained officers are capable of assessing passengers’ facial expressions, body language and movements during inspections, enabling more detailed checks to be carried out on individuals deemed suspicious.

“The approach based on specialised training, intelligence and technology helps the department balance between the need to facilitate legitimate trade and ensuring that law enforcement is implemented effectively to protect national security and public safety,” she said on Bernama TV’s Ruang Bicara programme tonight.

On a separate matter, Anis Rizana said the 44th International Customs Day will be celebrated on Jan 26 in Cyberjaya and will be officiated by Prime Minister Datuk Seri Anwar Ibrahim.

The celebration will feature various activities, including exhibitions of seized items that will be open to the public.

The theme of this year’s celebration is ‘Customs Protecting Society Through Vigilance and Commitment’.

Anis Rizana said vigilance refers to the Customs’ role in ensuring prohibited and dangerous goods are not brought into the country through container inspections and compliance with permit requirements set by relevant agencies.

“Customs detains containers to ensure imported goods are safe, do not pollute the environment and comply with the law, including permit requirements from agencies such as the Department of Environment,” she said.

She added that the department is also strengthening its enforcement capabilities by harnessing intelligence, regional cooperation and data analytics to ensure more precise and targeted actions.

-- BERNAMA