Smartstream Cuts CTSL Reconciliation Time To Under Five Minutes

KUALA LUMPUR, June 11 (Bernama) -- Smartstream, a data solutions provider, announced that Comrade Trustee Services Limited (CTSL) has gone live with Smartstream’s Air, the artificial intelligence (AI) reconciliation and data automation solution, reducing processing times from eight hours to under five minutes.

In a statement, Smartstream said the implementation delivers a fully automated, straight-through reconciliation workflow, enabling CTSL to improve operational efficiency, accuracy and auditability.

“This go-live demonstrates how AI-driven data automation can address complex data structures and file formats, delivering measurable efficiency gains and improved accuracy. We look forward to continuing our partnership with CTSL as their needs evolve,” said Smartstream Regional Director, APAC, Radha Pillay.

Meanwhile, Comrade Trustee Services General Manager Member Services, Freddy Manihoru said moving to Smartstream’s Air had transformed the company's reconciliation processes.

“What was previously a highly manual and complex process is now fully automated, enabling us to accurately manage our members' contributions and ensure that no contributions are missed or inconsistent,” he said.

According to Smartstream, CTSL operates in a complex data environment, reconciling multiple file types, including fixed-length files and PDFs that require advanced matching logic.

CTSL adopted Air for its ability to handle diverse data structures, custom integrations and ETL-based transformations, delivering high automation and match rates while replacing manual data collection and Excel pre-processing.

Smartstream said Air uses AI to automate reconciliations, improve match rates and provide full auditability across complex and high-volume data environments, supporting scalability, control and operational resilience.

-- BERNAMA