Mavenir Launches Unified Digital App For ENet
KUALA LUMPUR, June 19 (Bernama) -- Mavenir, the cloud-native network software provider, has launched a unified digital platform for Guyanese telecommunications operator ENet, bringing mobile, broadband, fixed-line and IPTV services into a single application (app).
The My ENet App enables consumer and enterprise customers to manage voice, SMS, data, broadband, fixed-line and IPTV services through one digital platform, replacing multiple apps previously used across different business support systems.
According to Mavenir in a statement, the app integrates customer onboarding, self-service functions, payments, loyalty programmes and eSIM provisioning, providing users with a single digital touchpoint for managing their services.
Mavenir Senior Vice President and General Manager of Business Solutions, Sandeep Singh said the app demonstrates how telecommunications operators can use digital platforms to expand beyond traditional connectivity services and develop new monetisation opportunities.
Meanwhile, ENet Chief Executive Officer, Vishok Persaud said the platform delivers a more streamlined customer experience while creating opportunities for future digital services and innovation.
A key feature of the app is a centralised digital wallet that allows customers to manage payments across all ENet services through a single account. The capability could support future third-party payment services and new digital revenue opportunities.
The platform was built on Mavenir’s Digital Enablement platform and delivered through the company's Agile Delivery Squad model, which provides dedicated development resources for ongoing enhancements and system integration. The app is available on both iOS and Android devices.
The launch builds on a long-standing partnership between the two companies. In 2023, ENet launched new 4G and 5G services in Guyana powered by Mavenir's cloud-native IMS and Digital BSS, laying the foundation for the latest digital transformation initiative.
-- BERNAMA
