Over One Third Enterprises Struggle To Retain Crucial AI Expertise - Survey

KUALA LUMPUR, July 31 (Bernama) -- Expereo in its latest survey revealed that over one third (35 per cent) of global enterprises are struggling to retain or attract crucial skills in artificial intelligence (AI), data and automation, which is threatening their optimistic AI ambitions.

This is according to Technology Leaders Survey which highlights a critically low supply of AI expertise, despite AI now being considered as the biggest priority for Chief Information Officers (CIOs) across the world, according to a statement.

Its Chief Executive Officer, Ben Elms said: “CIOs need to keep pace with market innovations, customer expectations and fierce competition when it comes to AI, while ensuring they are adopting the technology responsibly and effectively, without cutting corners.

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“Networking technology, data strategies and wider tech infrastructure are all key areas which run adjacent to AI initiatives, which must also not be ignored”.

The research of 650 technology leaders in global enterprises across Europe, United States and Asia Pacific showed that not only are enterprises struggling to attract or retain crucial talent, but their current external technology partners are not aligned to their AI ambitions either.

In addition, 29 per cent of global CIOs said their current external technology partners do not have the right capabilities in place to support AI initiatives, and 28 per cent of global respondents feel regional variations in ability to implement AI initiatives is a key challenge.

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The other leading obstacle to fulfilling AI ambitions include navigating AI governance and ethics (36 per cent), referring to ongoing challenges such as regulation, trust and data protection when it comes to using AI tools in a business setting.

The survey also found that 42 per cent of CIOs also believe that training for new ways of working, a result of AI, is one of the biggest information technology challenges in supporting remote and hybrid workers, and 39 per cent said that understanding how employees use AI is now a concern.

In spite of these challenges, 32 per cent of CIOs are moving forward with caution with AI implementation, and 44 per cent are excited and ready to take on AI initiatives.

-- BERNAMA